ED Patient Playbook


Tony Romo and Jerry Jones


Dallas Cowboy Owner Jerry Jones with quarterback Tony Romo



  • As the team owner it is important that you show interest in your care and try to understand your illness
  • Volunteer all symptoms you are experiencing.
  • Ask questions when you don’t understand your caregiver’s explanations and plans for you care.  Write down your questions ahead of time so you don’t forget them.
  • If possible also write down the names of your caregivers, so that you become familiar with their names.
  • Our goals are to:
    • Restore your health and well being
    • Make you as comfortable as possible and fulfill your expectations, because you are the reason we are here.
    • Provide the most effective therapy for your problem
    • Help you to manage your health problems once you leave our ER.
    • Whenever possible arrange follow up to monitor your progress